Book Profile
Workforce planning, HR and recruitment
Unknown · 2018
A curated anthology of practitioner articles and case studies on how the NHS can plan, recruit, develop, and retain its workforce amid chronic staff shortages.
Get the book →Drawn from professional healthcare press, this collection assembles frontline reporting and evidence-based case studies covering the full lifecycle of NHS workforce management: recruitment (including overseas nurses, cadet schemes, refugees, and school outreach), retention (flexible working, Improving Working Lives, staff support, pay reform), development (action learning, continuing professional development, PREP, e-learning, leadership), and structural reform (workforce development confederations, unified payroll systems, the NHS University). It confronts uncomfortable realities—undervalued part-time and temporary staff, exploited international recruits, institutionalised barriers for overseas doctors, spiralling agency costs, and executive pay controversies—while surfacing practical interventions that improve both staff experience and patient care. For managers, HR professionals, educators, and clinicians, it offers a strategic, human-centred map of what actually moves the needle on NHS staffing.
What it argues
A causal model linking organisational design levers and conditions (development programmes, flexible working, fair treatment, ethical recruitment, strategic planning) to psychological and behavioural staff states (competence, morale, engagement), which in turn drive workforce outcomes (recruitment, retention, care quality).
Key ideas it contributes
- Professional Development Investment — The organisational commitment to providing structured, ongoing learning for staff, encompassing action learning, continuing professional development, appraisal, reflective practice, and lifelong learning.
- Flexible Working Provision — The availability and accessibility of flexible working arrangements, part-time roles, childcare, and family-friendly policies within an organisation.
- Fair Treatment and Recognition — The degree to which staff experience equitable pay, meaningful recognition, transparent and just processes, and respect free from bullying or exploitation.
- Ethical Recruitment and Induction — The practice of recruiting staff through fair, non-exploitative processes and integrating them with proper adaptation, induction, verification checks, and ongoing support.
- Strategic Workforce Planning — The systematic, coordinated forecasting and management of staffing needs across professions and agencies, including confederation participation and integrated education funding.
- Labour Market Pressure — External supply-and-demand conditions—shortages, competing employment, demographic ageing, and imposed targets—that constrain an organisation's ability to recruit and retain staff.
- Staff Competence and Confidence — The knowledge, skills, reflective ability, and self-assurance of staff to perform their roles, cultivated through learning, reflection, and supportive supervision.
- Staff Morale and Engagement — The emotional wellbeing, motivation, sense of being valued, and organisational and professional commitment of staff.